Elapsa support
Something not working, or an idea? Email me and I'll answer myself, usually within two days.
Tell me your device, its system version, and what you expected to happen. Please don't send photos of your documents or anything else private. I don't need them to help.
Common questions
Which documents can it track?
Passports, ID cards, visas, residence permits, driving licences, bank cards and more: eleven kinds built in, and you can add your own.
Is the six-month rule the same everywhere?
No. Some countries ask for six months of validity, some three, some only the length of your stay. Elapsa flags the six-month line as a reminder. Always check the rules of the country you're travelling to.
Does Elapsa upload my documents?
Never. Elapsa has no server and never connects to the internet. Everything is stored encrypted on your iPhone.
What about a new phone?
In Settings, use Transfer with a nearby device, or export everything into one encrypted file and send it with AirDrop, Files or a cable. It goes straight from one phone to the other.